Privacy Policy

User information, pursuant to Art. 13 of the European Regulation 679/2016

Pursuant to Art. 13 of European Regulation (EU) 2016/679 (hereinafter, GDPR), and in relation to the personal data made available to the Data Controller, following access to the services provided, we inform you that:

Personal data protection holder and controller

Data processing holder: Feel good plus S.r.l., Headquarters: Roma (RM) Via delle alghe 70, 00126, Mail:, Certified email:, Tax code and Companies’ Register number: 15741991002 in the person of its legal representative pro tempore, and Data Controller, Mr. Federico Genovesi.

Purposes of Data Processing

Processing is aimed at correctly and efficiently provide the services requested to the Holder and to the different professionals. Data will also be processed to:

  • Provide the service requested by the user
  • Comply with fiscal and accounting obligations
  • Comply with the Owner’s obligations set forth by current regulations
  • Update/inform users and professionals on product developments and news
  • Process statistics and other IT processes, with complete data anonymization

Personal data may be processed both in paper and digital form (including mobile devices), with methods strictly necessary to meet the purposes above. Apart from the Data Controller, the Data Holder may, from time to time, entrust different subjects to process specific data or data related to a particular data subject or group.

Processed data include: personal and fiscal data, data on physical and digital addresses (e.g. phone numbers and emails), photographic, biometric, and health-related data, diagnostics and therapeutic data, data on the subject’s race and sexuality, as well as the economic and bank data required to pay the different services.

Legal basis of the processing

The Data Holder legally processes personal data if processing:

  • Is required to access the software and other services provided by the Data Holder, Controller or their officers
  • Is required to perform, consultancy, physical therapy and training services
  • Is required to comply with the Holder, Controller or their officers’ legal obligations
  • Is based on express consent for specific purposes

Consequences of the failure to provide personal data

Failure to provide personal data prevents the performance of the contractual relationship, making it impossible to access the services, consultancy and performances offered by the Data Holder.

Data retention

Personal data being processed for the purposes above shall be retained for the entire contract duration, and, subsequently, for the period during which the Data Holder is subject to retention obligations, for tax or other purposes, according to the law and regulations.

Data communication

Personal data may be disclosed and transmitted, even abroad and outside the EU, after assessing their safe processing, and with suitable guarantees, to the following recipients:

  1. Owner and provider of the physical therapy and training analysis and monitoring platform
  2. Consultants, attorneys, accountants or other professionals providing services functional to the purposes specified above
  3. Bank, financial and insurance institutions providing services functional to the purposes specified above
  4. Subjects that process data to comply with specific legal obligations
  5. Legal or administrative authorities
  6. Data Holder’s officers

Data profiling and disclosure

Personal data shall not be disclosed or subjected to any automated process, including profiling. However, they may be processed anonymously for statistical, research or preventative purposes.

Data Subject Rights

The data subject has the following rights:

  1. ask for confirmation of the existence of his personal data;
  2. obtain indications on the processing purposes, personal data categories, recipients or categories of recipients to whom the personal data have been or will be disclosed, and, whenever possible, retention period;
  3. obtain data correction and cancellation;
  4. obtain processing limitations;
  5. obtain data portability, i.e. receiving the data from a Data Holder, in a structured and commonly used format that can be read by an automatic device, and transmitting them to another Data Holder, without any impediment;
  6. oppose to the processing at any time, even in case of processing for direct marketing purposes;
  7. oppose a an automated decision-making process related to natural individuals, including profiling.
  8. ask the Data Holder access to their personal data and their modification/cancellation, or to limit processing or oppose to it, apart from data portability rights;
  9. revoke consent at any time, without affecting the legality of processing based on the consent given before the withdrawal;
  10. lodge a complaint with the Data Protection supervisory authority –

In order to exercise the rights specified in points a) to i) above, send a written request to the Data Holder’s address or email address: info@